Terms and Conditions

Please read these Terms & Conditions (“Terms”, “Agreement”) carefully before using the website www.acedinnovations.com (“Site”) or engaging with Aced Innovations SARL (“Aced,” “we,” “our,” “us”). By accessing our Site or using our services, you agree to these Terms.

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1. Company Details & Scope

• These Terms are between ACED INNOVATIONS SARL, Impasse du Lynx 21A, 1264 St-Cergue, Vaud, Switzerland, and you (the “Client,” “User,” “you”).

• These Terms govern your use of our website and all services offered, including:

  • Web & app design/development

  • UI/UX design

  • Digital marketing & social media campaigns

  • SaaS & AI solutions (agents)

  • Automation & system builds

• In case of conflict, individual contracts, proposals, or service agreements take precedence over these Terms.

 

 

2. Services & Deliverables

• Services are defined in the specific proposal or contract agreed upon.

• Deliverables will be produced with reasonable skill, care, and professional standards.

• Timelines and milestones will be defined in writing; delays may occur if the client does not provide necessary information, approvals, or access on time.

• Scope changes must be confirmed in writing (e.g., email). Additional work will be billed at the agreed rate or hourly rate (depending on the service).

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3. Client Responsibilities

The Client agrees to:

• Provide accurate, complete, and timely information, access, and materials.

• Ensure they have legal rights to all content provided (text, images, data).

• Make payments as agreed.

• Comply with applicable laws (e.g., privacy, advertising, copyright).

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4. Fees, Payment & Late Charges

• Payment Terms: Unless otherwise agreed, invoices are due within 30 days of issuance, generally at the end of the month. For monthly services, payments are due on the 1st of the month.

• Deposits: Unless otherwise specified, projects typically require a 50% deposit upfront and 50% upon delivery.

• Late Payments: Unpaid balances after the due date may incur a 5% interest charge per month, beginning 30 days after a formal written warning notice.

• Taxes: Clients are responsible for applicable taxes, VAT, and fees unless otherwise specified.

 

 

5. Refunds & Guarantees

• Payments are non-refundable, unless specifically stated in a service agreement or contract.

• Refunds or performance guarantees only apply if explicitly mentioned in the conditions of the specific offer.

 

 

6. Intellectual Property Rights

• Ownership depends on the service and individual contract. Unless otherwise stated:

  • Clients retain ownership of their preexisting content.

  • Upon full payment, deliverables are either:

    • Transferred in full ownership to the Client, or

    • Licensed for Client use, while Aced retains frameworks, templates, or proprietary tools.

• Aced retains the right to showcase completed work in its portfolio, case studies, or marketing materials, unless the Client expressly objects in writing.

 

 

7. Confidentiality & Data Protection

• Both parties must treat as confidential all proprietary or sensitive information shared.

• Aced will not disclose Client business data, project materials, or customer information except as required for service delivery (with confidentiality agreements in place).

• Confidentiality obligations survive termination of this Agreement.

• Aced complies with Swiss FADP and EU GDPR regarding data processing.

 

 

8. Warranties & Disclaimers

• Aced warrants that services will be performed with professional care.

• Except where explicitly stated, Aced provides services “as is,” without guarantees of specific outcomes (e.g., revenue growth, rankings, ad performance).

• For marketing services: no guarantee of specific ROI, sales, or conversions is made.

• For SaaS/AI solutions: Aced will maintain reasonable uptime and support but does not guarantee uninterrupted or error-free operation.

 

 

9. Limitation of Liability

• Aced’s liability is limited to the total fees paid by the Client for the specific service giving rise to the claim.

• Aced is not liable for indirect, incidental, or consequential damages, including loss of profits, data, or reputation.

• Clients are responsible for misuse of deliverables, third-party tools, or content provided.

 

 

10. Indemnification

The Client agrees to indemnify and hold harmless Aced Innovations SARL, its employees, and affiliates against claims, damages, liabilities, or expenses arising from:

• Client breach of these Terms,

• Client-provided content or data,

• Violation of applicable laws,

• Misuse of deliverables or third-party services.

 

 

11. Termination

• Either party may terminate with 30 days’ written notice.

• If terminated:

  • The Client must pay for work completed up to the date of cancellation.

  • Aced will provide deliverables in progress, subject to payment.

• Breach of these Terms may result in immediate suspension or termination of services.

 

 

12. Governing Law & Dispute Resolution

• These Terms are governed by Swiss law under the jurisdiction of Vaud canton.

• Both parties agree to first attempt to resolve disputes amicably.

• If unresolved, disputes will be handled by the competent courts of Vaud, Switzerland.

 

 

13. Modifications to Terms

• Aced may update these Terms periodically.

• Updated versions will be published on the Site with a new “last updated” date.

• Continued use of the Site or services constitutes acceptance of the revised Terms.

 

 

14. Miscellaneous

• Entire Agreement: These Terms plus any service contract form the full agreement between parties.

• Severability: If a provision is invalid, the remainder remains in effect.

• Assignment: Clients may not transfer rights or obligations without written consent.

• Waiver: Failure to enforce any term is not a waiver of rights.

• Notices: Formal notices must be sent in writing (email acceptable).

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Contact

ACED INNOVATIONS SARL

Impasse du Lynx 21A
1264 St-Cergue, Vaud, Switzerland
📧 sales@acedinnovations.com
📞 +41 79 909 66 58