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Privacy Policy

Last Updated: 24.09.2025

1. Introduction
Aced Innovations SARL (“Aced,” “we,” “our,” “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, disclose, and safeguard personal data when you use our website (www.acedinnovations.com) and our services, including web/app development, UI/UX design, digital marketing, SaaS/AI solutions, automation, and system builds.

We comply with the Swiss Federal Act on Data Protection (FADP) and, where applicable, the EU General Data Protection Regulation (GDPR).

By using our website or services, you agree to this Privacy Policy.


2. Contact Information
Data Controller:
Aced Innovations SARL
Impasse du Lynx 21A
1264 St-Cergue, Vaud
Switzerland

📧 Email: sales@acedinnovations.com
📞 Phone: +41 79 909 66 58

For privacy inquiries: privacy@acedinnovations.com


3. Data We Collect
We may collect and process the following categories of personal data:

  • Contact Information: name, email, phone, job title, company.

  • Account & Communication Data: messages, inquiries, chat transcripts.

  • Technical & Usage Data: IP address, device identifiers, browser, pages visited, cookies.

  • Payment & Billing Data: billing address, transaction details, payment method (Stripe, PayPal, Twint).

  • Marketing Data: newsletter opt-ins, ad interactions, campaign performance.

  • Project & Service Data: files, content, credentials, and client data required for project delivery (kept confidential).

  • Employee/Contractor Data: personal details necessary for HR and contractual relationships.


We do not intentionally collect sensitive categories of data (e.g., health, biometrics).


4. How We Collect Data

  • Directly from you (forms, inquiries, contracts).

  • Automatically (cookies, analytics, server logs).

  • From third parties (partners, ad platforms, publicly available data).



5. Purposes of Processing
We process your data to:

  • Provide and deliver services (web/app development, automation, marketing).

  • Manage accounts, billing, and communications.

  • Run digital marketing campaigns and retargeting.

  • Improve website functionality and user experience.

  • Ensure legal compliance (tax, contracts, accounting).

  • Protect against fraud, misuse, or security threats.



6. Cookies & Tracking
We use cookies and similar technologies for:

  • Essential functionality (site performance, logins).

  • Analytics (Google Analytics).

  • Advertising & retargeting (Meta, Google, LinkedIn, Twitter Ads).

  • Preferences (language, settings).


As required under Swiss and EU law, users will see a cookie consent banner allowing acceptance or customization of cookie settings.


7. Third-Party Services
We use trusted third parties to provide services:

  • Hosting & CMS: WIX, Google Cloud, Microsoft Azure

  • Analytics: Google Analytics

  • CRM/Marketing: GoHighLevel (GHL), Instantly

  • Payments: Stripe, PayPal, Twint

  • Advertising: Meta (Facebook/Instagram), Google Ads, LinkedIn Ads, Twitter(X) Ads


These providers may process personal data on our behalf. We require them to comply with data protection standards.


8. Legal Basis for Processing (GDPR/FADP)
We process data based on:

  • Contractual necessity (service delivery).

  • Legitimate interest (security, marketing, improvement).

  • Consent (email subscriptions, cookies).

  • Legal obligation (tax, accounting).



9. Data Retention
We retain data only as long as necessary:

  • Billing/financial data → 10 years (legal requirement).

  • Client/project data → until project end + reasonable retention, or upon request for deletion.

  • Marketing leads → until withdrawal of consent/unsubscribe.

  • Legal/audit records → as required by law.



10. Data Security
We use reasonable technical and organizational measures to protect your data, including:

  • HTTPS/TLS encryption for data in transit.

  • Encrypted servers (WIX, Azure, Google Cloud).

  • Role-based access controls and 2FA.

  • Regular backups and monitoring.

  • Restricted access to client project data (confidential).


No system is 100% secure, but we continuously work to safeguard your information.


11. International Data Transfers
Although we are based in Switzerland, some data may be processed outside Switzerland/EU by third-party providers (e.g., US-based ad platforms).

We ensure appropriate safeguards such as:

  • Standard Contractual Clauses (SCCs),

  • Adequacy decisions by the European Commission/Swiss FDPIC, or

  • Explicit consent where required.

     

12. Marketing Communications

  • You may receive marketing emails, newsletters, or SMS if you have opted in.

  • We use double opt-in where legally required.

  • You can unsubscribe anytime via the link in emails or by contacting us.

     

13. Children & Age Restrictions
Our services are intended for adults 18+ only. We do not knowingly collect data from minors. If such data is identified, it will be deleted.

 

 
14. Your Rights
Under GDPR and FADP, you may have rights including:

  • Access your data.

  • Request correction or deletion.

  • Restrict or object to processing.

  • Withdraw consent.

  • Request data portability.

  • Lodge a complaint with your local authority (e.g., Swiss FDPIC).
     

To exercise rights: privacy@acedinnovations.com

 
15. Changes to This Policy
We may update this policy to reflect changes in law, technology, or services. Updates will be posted with a new “last updated” date. Material changes will be communicated to users.

 
16. Contact
For privacy questions or complaints:


Aced Innovations SARL
Impasse du Lynx 21A, St-Cergue 1264, Vaud, Switzerland
📧 privacy@acedinnovations.com
📞 +41 79 909 66 58


Supervisory authority (Switzerland): Federal Data Protection and Information Commissioner (FDPIC).

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